By [email protected] Mary Powell has a simple mantra: “Culture eats strategy.”
Since taking over as CEO of Green Mountain Power, she’s implemented a startup culture that represents a dramatic departure from a traditional utility model — obsessing over the customer, mixing employees in order to uncover new ideas, testing out new products and reimagining the power delivery business model itself.
She used to call Green Mountain Power the “un-utility.” These days, Powell doesn’t even like to talk about her company as a utility at all.
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