SMA offers proactive service package as part of its monitoring platform

By Kathie Zipp Solar panels
SMA America is now offering a proactive service package as part of its Sunny Boy-US residential line of inverters. SMA Smart Connected is a proactive service package integrated into Sunny Portal, its PV monitoring database, that automatically detects and evaluates system events and initiates remediation or repair activities.
This groundbreaking solution will decrease truck rolls, lengthy service calls and system downtime, saving installers time and money and maximizing a homeowner’s power production.
“We know that long service calls and undiagnosed errors lead to frustration for both installers and homeowners,” said Nick Morbach, executive vice president of SMA’s Residential & Commercial business

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