Tesla Owners Unhappy With Delays At Service Centers

By Jon LeSage While Tesla Motors has avoided opening up traditional dealerships, another side of being an automaker is starting to haunt the company: servicing its vehicles.
Automotive News interviewed Tesla Model S and Model X owners who’ve been frustrated with the wait time and problems arising after requesting service and repair work on their all-electric vehicles. Owners are complaining about long waits to schedule service appointments, which can mean routine service work to more urgent fixes such as faulty door latches and suspicious engine noises.
Ethan Shapiro, who lives in Miami, bought a Model S in January 2013, which he sold to buy a

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